Terms & Conditions

Effective Date: May 2026

Welcome to AnqaAI (“Company,” “we,” “our,” “us”).
These Terms & Conditions govern your access to and use of the AnqaAI platform, website, dashboard, services, and related products.

By accessing or using AnqaAI, you agree to comply with these Terms.


Service Overview

AnqaAI provides AI-powered reputation management and customer engagement tools including:

  • AI review reply automation
  • QR review systems
  • reputation analytics
  • customer feedback management
  • AI-generated business content
  • dashboard and reporting tools

Services may evolve over time with additional features and integrations.


Eligibility

By using AnqaAI, you confirm that:

  • you are legally authorized to operate the business you represent
  • you are at least 18 years old
  • the information provided is accurate and complete

Account Responsibility

Users are responsible for:

  • maintaining account security
  • protecting login credentials
  • managing authorized access
  • all activities performed under their account

AnqaAI is not responsible for unauthorized access caused by user negligence.


Subscription & Billing

AnqaAI offers subscription-based plans with feature limitations based on selected packages.

Users agree to pay all applicable:

  • subscription fees
  • setup charges
  • add-on costs
  • applicable taxes

Subscriptions may renew automatically unless cancelled before renewal dates.

Failure to complete payments may result in:

  • account suspension
  • restricted access
  • service termination

Acceptable Use

Users agree NOT to:

  • misuse the platform
  • attempt unauthorized access
  • upload harmful content
  • spam customers
  • violate third-party platform policies
  • engage in fraudulent activities
  • abuse AI-generated systems

AnqaAI reserves the right to suspend accounts violating these terms.


AI-Generated Content

AnqaAI may generate:

  • automated replies
  • suggested responses
  • business content
  • customer engagement messages

Users are responsible for reviewing and approving generated content before public use where necessary.

AnqaAI is not liable for consequences arising from automated content usage.


Third-Party Integrations

AnqaAI may integrate with third-party platforms, including:

  • Google Business Profile
  • Meta Platforms
  • WhatsApp
  • Payment gateways
  • AI service providers

Availability and functionality may depend on third-party systems and policies.

AnqaAI is not responsible for outages or restrictions caused by external platforms.


Data Ownership

Users retain ownership of:

  • business information
  • customer feedback
  • uploaded assets
  • review content

AnqaAI retains ownership of:

  • software systems
  • branding
  • dashboard architecture
  • AI workflows
  • proprietary automation systems

Intellectual Property

All AnqaAI brand assets, including:

  • logos
  • software
  • UI designs
  • visual systems
  • automation workflows
  • documentation

are protected intellectual property.

Unauthorised reproduction or redistribution is prohibited.


Service Availability

While we strive for reliable uptime, AnqaAI does not guarantee uninterrupted service.

Temporary interruptions may occur due to:

  • maintenance
  • server issues
  • third-party outages
  • security updates
  • unforeseen technical problems

Limitation of Liability

AnqaAI provides automation and reputation management tools but does not guarantee:

  • increased revenue
  • customer acquisition
  • search rankings
  • review quantity
  • business performance improvements

Users assume responsibility for business decisions made using the platform.


Account Suspension & Termination

AnqaAI reserves the right to suspend or terminate accounts for:

  • non-payment
  • policy violations
  • illegal activity
  • abusive behavior
  • misuse of services

Upon termination, platform access may be revoked immediately.


Confidentiality

Both parties agree to maintain confidentiality regarding:

  • platform systems
  • customer information
  • internal business processes
  • proprietary workflows

Modifications to Services

AnqaAI reserves the right to:

  • modify features
  • update pricing
  • discontinue tools
  • revise service offerings

with or without prior notice where necessary.


Governing Law

These Terms shall be governed by applicable laws and regulations of India.

Any disputes shall fall under the jurisdiction of appropriate courts in Andhra Pradesh, India.


Contact Information

AnqaAI

Website: www.anqaai.com
Email: support@anqaai.com


Acceptance of Terms

By accessing or using AnqaAI, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.