Effective Date: May 2026

Welcome to AnqaAI (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, dashboard, and services.

By using AnqaAI, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Business Information

Business name
Google Business Profile information
Business contact details
Branch information
Customer review data

Account Information

Name
Email address
Phone number
Login credentials

Usage Information

Dashboard activity
Analytics data
Device/browser information
IP address
Usage logs

Customer Feedback Data

Reviews submitted through QR systems
Feedback forms
AI-generated replies
Customer interaction data How We Use Your Information

We use collected information to:

Provide and improve our services
Generate AI-powered review replies
Manage review automation systems
Improve dashboard analytics
Send notifications and updates
Provide customer support
Maintain security and platform stability
Prevent fraud or misuse

AI & Automation Usage

AnqaAI uses artificial intelligence technologies to:

generate review replies
assist with business responses
automate engagement workflows
generate business-related content

AI-generated content should be reviewed by users before publishing where applicable.

Data Storage & Security

We implement reasonable security measures to protect your information from:

unauthorized access
misuse
disclosure
alteration
destruction

However, no online platform can guarantee absolute security.

Third-Party Services

AnqaAI may integrate with third-party services including:

Google Business Profile
Meta Platforms
Payment gateways
Analytics tools
AI service providers

These third-party services may have their own privacy policies and terms.

Payment Information

Payments may be processed through secure third-party payment providers.
AnqaAI does not store full payment card details on its servers.

Data Sharing

We do not sell personal or business data.

We may share limited information:

with service providers required to operate the platform
when legally required
to prevent fraud or abuse
during business transfers or restructuring

Customer Responsibilities

Users are responsible for:

maintaining account confidentiality
ensuring lawful use of customer data
obtaining customer consent where required
reviewing AI-generated content before use

Cookies & Tracking

Our platform may use cookies and analytics technologies to:

improve performance
remember preferences
analyze usage
enhance user experience

Users may disable cookies through browser settings.

Data Retention

We retain data only as long as necessary to:

provide services
comply with legal obligations
resolve disputes
maintain business records

Termination

We reserve the right to suspend or terminate accounts that:

violate laws
misuse the platform
engage in fraudulent activities
abuse services or systems

Limitation of Liability

AnqaAI provides automation and AI assistance tools but does not guarantee:

business growth
specific review outcomes
search rankings
customer conversion results

Use of the platform is at the user’s discretion.

Policy Updates

We may update this Privacy Policy periodically.
Continued use of the platform after updates constitutes acceptance of revised terms.

Contact Information

For questions regarding this Privacy Policy:

AnqaAI

Website: www.anqaai.com
Email: support@anqaai.com

Governing Law

This Privacy Policy shall be governed by the applicable laws and regulations of India.